Contact information

CONTACT US

At Ormino, we value communication with our customers and visitors. If you have any questions, concerns, or inquiries about your order or our products, please feel free to contact us using the details below.

Contact Information
Email: zenvotech167@gmail.com
Website: https://ormino.us
Brand Name: Ormino

Customer Support
For questions regarding orders, shipping, damaged or defective items, refunds, or general support, please contact us via email. Include your order number whenever possible to help us assist you more efficiently.

Damaged, Defective or Incorrect Items
Please inspect your order upon arrival. If your item arrives damaged or defective, or you receive the wrong item, please email us at zenvotech167@gmail.com within 48 hours of receiving your order. Include your order number and clear photos or videos showing the issue.

Once the issue has been verified, we will send you a free replacement at no additional cost.

Lost Packages
If you believe your package has been lost in transit, please email us with your order number so we can investigate with the shipping carrier. If the package is confirmed lost, we will send you a free replacement at no additional cost.

The 48-hour reporting period for items received does not apply to packages lost in transit.